Privacy Policy and Data Protection

This Privacy Policy outlines how Nexus Energy Homes (‘we’, ‘us’, or ‘our’) collects, uses, and protects your personal information in connection with our UK property services. We are committed to safeguarding your privacy as you engage with our content and services, from energy-efficient residential developments to specialised sectors such as casino hotel construction.

Data We Collect and How We Use It

We collect personal data such as name, email, and professional details when you inquire about our developments or investment opportunities. This data is used to provide information on projects like our energy-efficient residential schemes or casino hotel construction services in the UK, ensuring our communications are relevant to your interests.

Personal Identification Information

This includes data you provide directly, such as your name, email address, telephone number, and company affiliation when you contact us via our website, email, or at events.

Project Inquiry and Service Data

When you express interest in a specific service—be it a residential development or insights into the London casino real estate market—we collect details about your inquiry to deliver tailored information and follow-up.

Legitimate Business Interests

We process certain data under the lawful basis of legitimate interests to manage our client relationships, promote our services, and conduct business development, including analysis of market trends in UK gaming property.

Cookies and Website Tracking Technologies

Our website uses cookies to enhance user experience and track preferences, including for content related to London casino real estate and UK gaming property. You can manage cookie settings via your browser.

Essential and Functional Cookies

These are necessary for the website to function and to remember your preferences, such as language settings or login session information.

Performance and Analytics Cookies

These cookies help us understand how visitors use our site, which pages are most popular, and how users navigate through our content.

Managing Your Cookie Preferences

You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Analytics and Performance Data

We use tools like Google Analytics to understand how visitors interact with our content on topics such as the Hippodrome London or UK residential development, helping us improve our site and content strategy.

Traffic and Engagement Metrics

We analyse data on page views, time on site, and user journeys to gauge interest in our editorial focus areas and improve our service offerings.

Anonymised Data Collection

Where possible, we use anonymisation techniques within our analytics to protect individual user identities while still gaining valuable insights.

Improving User Experience

The data gathered helps us optimise website performance, ensure content relevance, and create a better overall experience for our visitors.

Third-Party Services and Data Sharing

We may share data with trusted third parties, such as professional advisors for casino hotel construction UK projects or marketing platforms, only for specified business purposes and under strict data processing agreements.

Service Providers and Partners

This includes IT and hosting providers, email marketing services, and professional consultants who assist us in delivering our property services. They are only permitted to process your data for the purposes we specify.

Legal and Compliance Disclosures

We may disclose information if required by law, to protect our rights, or to comply with legal proceedings within the United Kingdom jurisdiction.

International Data Transfers

If any data transfer occurs outside the UK, we ensure it is protected by appropriate safeguards and adequacy decisions as defined under UK GDPR.

Your Data Protection Rights Under GDPR

As a UK-based business, we adhere to the UK GDPR, granting you rights including access, rectification, erasure, and objection to processing of your personal data.

Right to Access and Portability

You have the right to request a copy of the personal data we hold about you and, in certain cases, to receive it in a structured, machine-readable format.

Right to Rectification and Erasure

You may request that we correct inaccurate data or, under specific circumstances, request the deletion of your personal data (the ‘right to be forgotten’).

Right to Object and Restrict Processing

You have the right to object to our processing of your data based on legitimate interests and to request restriction of processing in certain scenarios.

Data Retention and Security Measures

We retain personal data only as long as necessary for our services, such as ongoing property investment communications, and implement robust security measures to protect it.

Retention Periods and Criteria

We retain data for as long as needed to fulfil the purpose it was collected for, or to comply with legal, accounting, or reporting requirements in the UK.

Technical and Organisational Security

We employ security measures including encryption, access controls, and secure servers to protect your data from unauthorised access, alteration, or disclosure.

Data Breach Procedures

We have internal procedures designed to identify, assess, report, and manage any personal data breach, in accordance with our legal obligations.

Contact Information and Data Controller

For any questions about this policy or your data, contact our Data Protection Officer at the details provided. Nexus Energy Homes is the data controller for information processed through our services.

Data Controller Details

The data controller is Nexus Energy Homes. For privacy-related requests, please email: [email protected].

How to Submit a Request

To exercise your data rights, please contact us using the email above. We will respond to all legitimate requests within one month.

Supervisory Authority (ICO)

You have the right to lodge a complaint with the UK’s independent Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your data.

We are committed to transparently protecting your data as we deliver innovative property solutions across the UK.